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Contact Disney Plus Customer Service

How to Reach a Person at Disney Plus

Verified Contact Information

Toll-Free Number:

  • 1-888-905-7888
Call Now
Send Message

Customer Service:

  • 1-888-626-1150
    Closed Captioning Inquiries

Accessibility:

  • 1-888-282-0520

Legal:

  • 1-877-466-6669
    Privacy Inquiries
  • 1-818-560-1000
    Privacy Inquiries

Complaints/ Feedback:

twdc.archives@disney.com
twdc.corp.communications@disney.com

Customer Service:

closedcaptioning@disneyplus.com
Closed Captioning Inquiries

Legal:

caprivacy.wdig@twdc.com
CCPA Inquiries
privacy@privo.com
Privacy Inquiries
privacycontact@twdc.com
Privacy Inquiries
usprivacy@twdc.com
Privacy Inquiries

Disney Plus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Disney Plus Phone Number
1 (888) 905-7888
Average Hold Time
00:01:43
Average Calls duration
7 minutes
Most Popular Disney Plus Email Address
closedcaptioning@disneyplus.com
Disney Plus Live Agent Availability
34% of callers successfully reach a real person
Issue Resolution Rate
Low (21% reported full resolution)
View full overview

How to Contact Disney Plus Customer Service?

Most Popular Number:

(888) 905-7888
Total calls: 10 254 Issues resolved: 618 Last call: Jun 16, 2026

The Disney Plus customer service email for inquiries is closedcaptioning@disneyplus.com. You can email Disney Plus customer service for support and information about closed captioning. The Disney Plus help center representatives will answer your questions and guide you to fix the problem.

If you want to file a complaint, leave a comment, or share suggestions, email TWDC.Corp.Communications@Disney.com. For the same reasons, you can use the following corporate email address: twdc.archives@disney.com.

If you want to contact Disney Plus support for privacy inquiries, email your application to privacycontact@twdc.com.

You can also reach Disney Plus customer support through their Help Center.

The Disney Plus phone number you can use to get help and answers is 1-888-905-7888. You can call this number for general information and questions regarding a subscription.

If you need to reach the Disney Plus help center for technical issues, dial: 1-888-282-0520. The tech support agents will help you identify and fix the problem.

If you want to call Disney Plus to resolve privacy matters, use the Privacy Center number: 1-877-466-6669.

The corporate Disney Plus contact number is 1-818-560-1000. You can use it for official matters, complaints, and compliments.

The Disney customer service number hours are 24/7. The Disney Plus contact that handles customer care issues and provides technical support is available anytime, day and night.

You can reach the live representative via Disney Plus customer service chat within the following business hours: from 8 am to 8 pm ET daily. Note that Disney Plus customer service hours may change during bank holidays.

If your issue is not urgent, you can email the Help Center via one of their addresses according to your inquiry. You can also write to their corporate mail address: The Walt Disney Company, 500 South Buena Vista Street, Burbank, California 91521-7667, United States.

PissedConsumer Club

Contact Information

Disney Plus Website:

Disney Plus Help Center:

Corporate Office Address:

The Walt Disney Company
500 South Buena Vista Street
Burbank, California 91521-7667
United States

Other Info (opening hours):

Mailing Addresses:

CA Privacy Rights

500 South Buena Vista Street

Mail Code 7667

Burbank, CA 91521-7667


Closed Captioning Inquiries

4511 Horizon Hill Blvd, 2nd Floor

San Antonio, TX 78229

More contact details

Summary of Disney Plus Customer Service Calls

11.5K TOTAL
CALLS
06:50 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Disney Plus?

Account Question:

  • “My subscription”
  • “Trouble with account”
  • “Subscriptions problems”

Payments and Charges Question:

  • “Make payment”
  • “Pay the got damn bill”
  • “Pay bill”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancellation”
  • “Can't cancel subscription no”

Product/ Service Question:

  • “Parental control error”
  • “Technical support”
  • “Problem with marvel and star wars”

Request for Information Question:

  • “Need help in my 80s cannot use system”
  • “Need help getting set up”
  • “Need help getting it on tv”

Staff Question:

  • “Didn’t order service from Disney +”
  • “Cacel services”
  • “Unable to get service were paying for.”

Return/ Replace Question:

  • “Program changes”
  • “Need to change my email address”
  • “Change email address”

Refund Question:

  • “Refund for an auto-renewal charge that was processed on my account without my permission”
  • “Refund for my auto-renewal charge”
  • “Get a refund”

Cards Question:

  • “My mom got a new card, so I'm getting emails that my old card is not working. She came to my place & payed for me to get a new disney espn bundle. Now my TV is still saying my card won't work. Help me please!”
  • “*** card #”
  • “My card”

Shipping and Delivery Question:

  • “Bundle package”
  • “Disney plus is in my time warner package”
  • “Location Wrong”

Website/ Application Question:

  • “App not running”
  • “I signed up for Disney prime but I cannot download the app I was just wondering if I could get a refund please”
  • “Cannot download app through my provider”

Employment Question:

  • “Los my job”

Other Question:

  • “Trying to get back on Disney Plus”
  • “I have 4 TVS in my house, and I can't get Disney on any of them and a Disney at my daughter's house. And I pay for all this, and I don't even get anything. It always clicks off, and I think I did the disney e s p n and hulu combination, the most icon”
  • “Streaming issue”

Compare Disney Plus Customer Service To

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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